Identification of Business Processes

Steps in the Airline Booking Process

-Searching for a flight

-Booking of the flight

-Ancillary booking

-Use of frequent flyer miles and points

-Processing of the payments 

-Ticketing

-Check-in process and boarding

-Handling the baggage

Searching for a Flight

A traveler can book a flight from the website of a particular airline.

When you book a flight through the airline's website, a list of available flights is displayed after sending a request.

Most travelers want to compare fares from different carriers or need to book a complex itinerary that involves more than one airline. Travelers will most definitely choose third-party platforms that aggregate offers relevant to a passenger’s query from various sources.